25 NEW CHARDON STREET • BOSTON, MA • 02114

FAQs

Answers to Commonly Asked Questions

Can you show me a preview of my new smile before I begin treatment?

Yes, we can create a wax-up, or wax model, of your smile to demonstrate the proposed benefits of specific therapies. A wax-up is a great educational tool to help you envision your new look and determine which treatments will provide the results you want.

What precautions do you take to ensure patient safety?

We follow strict guidelines set by the Centers for Disease Control and OSHA. Our practices include sterilizing reusable instruments in an autoclave, then sealing them for the next use; disinfecting treatment rooms between patient visits; and using disposable products when possible. We always wear disposable gloves during exams and treatment, for your safety.

Do you accept referrals?

Yes, and thank you for your confidence. We appreciate your referrals and promise to extend the same comprehensive, caring service to your friends, family, and coworkers that we give you every time you visit.

Does my insurance cover that?

Dental insurance is diverse. Some policies cover only a small percentage of fees, while others cover 50% or greater. The more you or your employer pays for premiums, the better the coverage, in most cases. Generally, dental insurance covers some restorative and preventive procedures. Cosmetic dentistry is not usually covered. We accept CareCredit to make cosmetic dentistry affordable for all of our patients. If you have questions, give us a call. We'll be happy to tell you what your insurance will cover.

Do you charge for missed appointments?

Please call our dental office in Boston 24 hours in advance of your appointment if you need to cancel or reschedule so that we can offer your time slot to another patient. We will assess a cancellation fee to your account if you do not provide 24-hours notice of cancellation.

What payment options do you accept?

We accept cash, checks, and all major credit cards. Third-party financing is available through CareCredit. Please see their website for details. We also accept most traditional dental insurance plans.

Is teeth whitening safe?

Absolutely. We bet you didn't know that teeth whitening, in some form, has been around since the 1700s. Modern whitening uses safe and effective bleaching gel to melt away stains and discoloration. Choose from KÖR Whitening in our office or convenient take-home teeth-whitening kits.

How can I improve my smile?

That sounds like an easy question to answer, but it isn't! Your smile is unique, and we won't compromise your individuality with smile enhancements. Smile design dentistry done right requires an initial consultation in which we'll discuss your goals, preferences, and options for care. Generally speaking, we may suggest porcelain veneers, teeth whitening, all-white fillings or crowns, and/or replacement teeth. invisalign™ clear braces may also be involved. After your comprehensive evaluation and consultation, we'll present a smile makeover plan for your review.

How can you straighten my smile without using metal braces?

Depending on your unique case, we may suggest porcelain veneers or invisalign™ clear braces. Read more about these procedures on our Services page.

What do I do if I have an emergency when the office is closed?

A doctor is always available for emergency cases. Call our Boston dental office and listen to the recording for directions on how to reach us.